Design Series
Design Series
Designing the first five minutes
Why onboarding matters for agent experiences – and how to get it right.
The naked designer: What happens when you can’t hide behind craft
Matthew Santone on the changing face of design
Living color: Designing through synesthesia
How a Design Director’s experience with synesthesia influenced her learning in design
The em dash conspiracy: How pop culture declared war on literature’s favorite punctuation
AI, Emily Dickinson, and the War on the Em Dash
Designing against the deaf tax
How we can flip the script on tokenism







