Designing the first five minutes
Why onboarding matters for agent experiences – and how to get it right.
Source
Why onboarding matters for agent experiences – and how to get it right.
A working guide to modernizing your UX research practice for the AI era
How user research and data science can together shape LLM evaluations
When the model is the new medium, shaping how it behaves in humanistic ways is design
How scrappy prototypes became polished apps—shipped on the taskbar, grounded in Fluent, and refined by research.
How we redesigned the Microsoft 365 Copilot mobile app to create a workspace built around conversation, dialogue, and discovery.
Evolving business apps and agents through form and function
Six practical mindsets for building secure and resilient UX
Using positive psychology to craft delightful sign-in & sign-up experiences
Discover how one team transformed a complex UX research framework into a visually engaging artifact to make insights stick and spark alignment across teams
How Microsoft is reimagining productivity from a mobile-first lens
How we made digital text like printed words on paper
This is the first post in our new Beyond the Surface series, a behind-the-scenes look at how craft comes to life in Windows products and features.
Our approach to Human-Centered Design, and the gaps therein
Microsoft principles and guidelines for building agentic experiences
Human error causes a majority of security breaches. Our UX toolkit can help you build secure and empowered user experiences.
A futuristic exploration between Microsoft and Artemide based on the interplay of light and technology.
How we’re building the tools to build the future